ABOUT PITCHMAN
Who is Pitchman?
- Established 2017, USA.
- A Large-Format Luxury Pen Company.
- Limited Production: 2,000 pens annually.
- Meticulously Handcrafted in the USA.
Since the day we "turned" our first pen in 2017, our goal has been to create meticulously handcrafted, unique, and distinctive writing instruments. Sophisticated and exquisite, bold and distinguished, Pitchman Pens embody personal and professional success and are the prized possessions of their owners.
Are your pens hand made?
Yes. Each Pitchman undergoes a painstaking creation process involving 48 steps that transform raw materials into masterpieces of elegance and functionality.
The cap and barrel are handmade and hand turned on a lathe. The metal portions are created through a manufacturing process due to the rare metals use.
Proudly made in the USA.
Can I buy Pitchman's in a local pens store.
Pitchman pens are sold directly to our customers from our website only, we do not have retail locations.
SHIPPING INFORMTION
Do you ship globally?
Yes! We have customers all over the world and ship to them regularly!
Shipping Restrictions
At this time we are unable to ship orders to General Delivery, P.O. Boxes, U.S. Territories as our shipping partners do not provide services to these locations.
We are sorry, but orders made to any of these addresses will be canceled.
Return Policy & Procedure
No one owns a Pitchman that they don't like. Frankly, very few are ever returned. Our pens are loved and cherished by their owners worldwide, but should you not be 100% satisfied; we gladly accept returns as we only have happy customers. Should you be less than fully satisfied with your purchase, we will gladly accept returns on any item purchased within 20 days of delivery.
Click here to learn more about the process.
How can I cancel my order?
We are sorry, but once an order has been confirmed, it is processed automatically and cannot be cancelled. The package can be returned as indicated in our Return Policy.
How can I know my Pitchman is authentic?
In order to have your pen authenticated you would need to mail it to us for inspection and authentication. We offer an evaluation of originality for all our pens.
Contact us at sales@pitchmanpens.com for more information about the process.
Can I exchange my pen for a different one?
We are sorry, but we are unable to process exchanges. You must return the pen under the Return Policy Procedure and then purchase a new one.
Do you offer gift wrapping?
YES! Great gifts must deliver a complete experience from moment one. That's why we deliver your new Pitchman in our exclusive signature gift wrapping and embossed with the Pitchman logo in real sealing wax.
You pens comes with:
- Elegant velvet protective storage sleeve
- Cleaning cloth
- Instructions
Can you pens be engraved?
We are honored that so many want to put their names on our pens, but unfortunately, due to the exotic materials we use to create these works of art, engraving would damage the pen. Others have tried after they have purchased the pen, only to destroy it - please trust us on this one.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at support@pitchmanpens.com
Other inquiries? Let's chat.
Please email us at sales@pitchmanpens.com