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A Potent Symbol Of Your Success

Common FAQ's

Commonly Asked Questions

About Our Pens

What is Paua Ablaone?

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What is Rhodium?

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What is Palladium?

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Are your pens really handcrafted?

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Yes! And we are very proud of it!

Category

How can I authenticate my Pitchman?

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Can I book an appointment?

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Can your pens be engraved?

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Sorry, no.

Do you ship globally?

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How do I get my Pitchman repaired or serviced?

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Pricing and Availability

Can I get a corporate discount?

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Do you have retail outlets?

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Using and Taking Care of Your Pitchman

How do I fill a fountain pen?

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How should I clean my pen?

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How should I carry and store my fountain pen?

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Warranty

What is covered under warranty?

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What should I do if the ink is not flowing correctly?

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Rollerball pens:
If you last used your pen a while ago, it may need a new refill.

Fountain pens:
Fountain pens do require regular cleaning. If cleaning does not improve the writing performance of your fountain pen, we suggest having it serviced or replacing the nib.

Cleaning your nib:

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